Terms and Conditions

Effective Date: 14 May 2026 | Last Updated: 14 May 2026

Introduction

Welcome to Global Health Bridge Pvt. Ltd. (“Global Health Bridge,” “we,” “us,” or “our”). We are a medical facilitation company registered in India, specializing in connecting international patients with accredited hospitals and healthcare providers across India.

Our services include support throughout the medical journey, from initial consultation and visa assistance to travel coordination, treatment facilitation, and post-treatment follow-up.

These Terms and Conditions (“Terms”) govern your use of our website, globalhealthbridge.co.in, and your engagement with our services. By accessing or using our website and services, you agree to comply with these Terms.

Nature of Our Services

Global Health Bridge is a medical facilitation company and not a healthcare provider.

We do not provide medical advice, diagnosis or treatment. All medical evaluations, diagnoses and treatments are solely the responsibility of licensed healthcare professionals and accredited hospitals.

Our role includes:

  • Reviewing medical records and connecting patients with suitable hospitals and specialists
  • Assisting with medical visa guidance and documentation
  • Coordinating travel, accommodation and local logistics
  • Facilitating communication between patients and healthcare providers
  • Providing on-ground support during treatment in India
  • Supporting post-treatment follow-up and continuity of care

Eligibility

By using our services, you confirm that:

  • You are at least 18 years old or you are acting under the supervision or consent of a parent or legal guardian
  • All information you provide is accurate, complete and up to date
  • You understand that our services are facilitative only and do not substitute professional medical advice or treatment

Medical Disclaimer

Global Health Bridge does not guarantee:

  • Specific treatment outcomes
  • Clinical success
  • Recovery timelines
  • Medical prognosis

All treatment decisions are made exclusively by the treating hospital and medical professionals.

➲ Cost Estimates

Any treatment cost estimates provided are for informational purposes only and are based on preliminary information. Actual treatment costs may vary depending on:

  • The patient’s condition
  • Additional medical procedures
  • Duration of hospitalization
  • Hospital billing policies

Patients are encouraged to seek independent medical opinions and provide complete medical records for accurate case assessments.

Patient Responsibilities

By engaging with our services, you agree to:

  • Provide truthful, accurate, and complete personal and medical information
  • Follow all hospital admission, discharge, billing and treatment protocols
  • Manage and remain responsible for your travel arrangements, insurance coverage and visa compliance
  • Inform our team promptly of any changes in health condition, travel plans or service needs
  • Pay all hospital and treatment-related costs directly to the treating institution unless otherwise agreed

Limitation of Liability

To the maximum extent permitted by applicable law, Global Health Bridge shall not be held liable for:

  • Medical outcomes, complications or treatment-related issues
  • Actions, negligence, or omissions of hospitals, doctors or third-party providers
  • Travel disruptions, visa refusals, flight cancellations or accommodation issues
  • Delays or interruptions caused by events beyond our reasonable control
  • Indirect, incidental or consequential damages of any kind

➲ Maximum Liability

Our total liability, if any, shall not exceed the facilitation fees paid directly to Global Health Bridge for our services.

Confidentiality and Privacy

We treat all personal, medical and travel information shared with us as confidential and handle it with appropriate care.

For more information regarding data collection, storage and usage, please refer to our Privacy Policy.

Intellectual Property Rights

All website content, including but not limited to:

  • Text
  • Graphics
  • Branding
  • Logos
  • Website design
  • Service materials

is the exclusive property of Global Health Bridge Pvt. Ltd. and is protected under applicable intellectual property laws.

Unauthorized reproduction, modification or distribution is prohibited without prior written consent.

Third-Party Services

Global Health Bridge works with hospitals, travel agencies, accommodation providers, transportation companies and other third-party vendors.

While we carefully select our partners, we are not responsible for:

  • Service quality
  • Independent decisions
  • Errors
  • Omissions
  • Misconduct

of any third-party provider.

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

Amendments to Terms

Global Health Bridge reserves the right to update or modify these Terms at any time without prior notice.

Updated Terms will be published on our website with the revised effective date. Continued use of our services after updates constitutes acceptance of the revised Terms.

Contact Information

For any questions, concerns or legal inquiries related to these Terms, please contact us:

Global Health Bridge Pvt. Ltd.
D-364, Ground Floor, Tagore Garden
New Delhi – 110027, India

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